Aura Estelle

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Sorry about that. Please make sure you’ve created your account and then activate your account to log in to the new site. You should have gotten an email from us to activate the account. Still cannot log in to your account? 📧 Email us at: care@auraes

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1. Ordering & Checkout

How do I apply promo/discount codes?

Is VAT collected at checkout?

I am in the US. Do I have to pay tariffs on my order?

Planner & Insert sizes

What is the monthly subscription discount code?

Processing Time

U.S. Orders: Shipping & Tariff Updates

Which carriers do you use?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

Do you ship worldwide?

Can I request to combine-ship my orders?

2. Shipping & Handling

Can I cancel, edit, or add items to my order?

Can I change the address on my order?

3. Make Changes to Your Order

How do I track my order?

My order was marked "delivered" but it’s not here.

Worried your parcel is delayed or lost?

4. Tracking

Cancellation Policy

Return Policy

How long does it take to get my refund?

5. Cancelations, Returns & Exchanges

Wrong item(s) received?

Item(s) arrives damaged?

Product Care

6. After You Receive Your Order

I'm having trouble logging inUpdated 3 days ago