Aura Estelle

If your delivery seems to be taking longer than expected, please first reach out to the carrier using the tracking number provided in your shipping confirmation email.Still need help? Feel free to contact our team and we&#x2019;ll be happy to assist further.&#x1F4E7; Email us at: care@auraestelle.com

If your delivery seems to be taking longer than expected, please first reach out to the carrier using the tracking number provided in your shipping confirmation email. Still need help? Feel free to contact our team and we’ll be happy to assist furthe

Worried your parcel is delayed or lost?

4. Tracking

I'm having trouble logging in

How do I apply promo/discount codes?

Is VAT collected at checkout?

I am in the US. Do I have to pay tariffs on my order?

Planner & Insert sizes

What is the monthly subscription discount code?

1. Ordering & Checkout

Processing Time

U.S. Orders: Shipping & Tariff Updates

Which carriers do you use?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

Do you ship worldwide?

Can I request to combine-ship my orders?

2. Shipping & Handling

Can I cancel, edit, or add items to my order?

Can I change the address on my order?

3. Make Changes to Your Order

How do I track my order?

My order was marked "delivered" but it’s not here.

Cancellation Policy

Return Policy

How long does it take to get my refund?

5. Cancelations, Returns & Exchanges

Wrong item(s) received?

Item(s) arrives damaged?

Product Care

6. After You Receive Your Order

Worried your parcel is delayed or lost?Updated 3 days ago