Aura Estelle

Yes, we offer expedited shipping via DHL Express!<ul style=" text-decoration: none;"><li style="font-family: Inter;">Canada &amp; USA: Typically 1&#x2013;2 business days</li><li style="font-family: Inter;">International: Usually 2&#x2013;4 business days</li></ul>We do our best to prioritize all DHL Express orders. However, please allow up to 12 hours for processing on business days.

Yes, we offer expedited shipping via DHL Express!. Canada & USA: Typically 1–2 business days. International: Usually 2–4 business days. We do our best to prioritize all DHL Express orders. However, please allow up to 12 hours for processing on busine

Do you offer expedited shipping?

2. Shipping & Handling

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How do I apply promo/discount codes?

Is VAT collected at checkout?

I am in the US. Do I have to pay tariffs on my order?

Planner & Insert sizes

What is the monthly subscription discount code?

1. Ordering & Checkout

Processing Time

Shipping Duration

Which carriers do you use?

Do you offer free shipping?

How long does delivery take?

Do you ship worldwide?

Can I request to combine-ship my orders?

Can I edit or add anything to my order?

Can I change the address on my order?

3. Make Changes to Your Order

How do I track my order?

My order was marked "delivered" but it’s not here.

Worried your parcel is delayed or lost?

4. Tracking

Cancellation Policy

Return Policy

How long does it take to get my refund?

5. Cancelations, Returns & Exchanges

Wrong item(s) received?

Item(s) arrives damaged?

Product Care

Warranty

I am asked to pay VAT again?

6. After You Receive Your Order

Do you offer expedited shipping?Updated 2 months ago