2. Shipping & Handling
Processing Time
Canada warehouse orders. In-stock items: 1–10 business days. In-stock items with personalization: 5–10 business days. Restock or new release events: Processing time will be specified in the event details or email. Pre-orders: Processing time will be
U.S. Orders: Shipping & Tariff Updates
Click HERE for the latest updates on U.S. order shipping & tariffs.
Which carriers do you use?
Canada warehouse shipmentsWe ship using Canada Post, UPS, Intelcom, Purolator, DHL, and UniUni. For shipments sent via Canada Post, once your parcel reaches the destination country, it will be handed over to the local postal service (for example, USP
Do you offer free shipping?
We currently don’t offer free shipping. Shipping rates are calculated at checkout based on your location and order details.
Do you offer expedited shipping?
Yes, we offer expedited shipping via DHL Express. Canada & USA: Typically 1–2 business days. International: Typically 2–4 business days. We do our best to prioritize all DHL Express orders. Please note that these delivery timeframes are shipping tran
How long does delivery take?
Delivery times vary depending on your destination and the shipping method selected at checkout. Canada warehouse orders. Tracked Packet or other standard delivery: Typically 5–14 business days. DHL Express: Typically 1–3 business days. U.S. warehouse
Do you ship worldwide?
Yes, we ship worldwide. If you’re unable to select your destination country at checkout, please contact our team and we’ll be happy to help you place your order. Please note that international (non-U.S.) orders can only be placed for items available
Can I request to combine-ship my orders?
We’re happy to try and combine shipping when possible. Please note the following:. Canada warehouse orders. Holiday season (November–December): We’re unable to accept combined shipping requests during this busy period. Non-holiday season (January–Oct