Aura Estelle

Canada warehouse orders<ul data-start="216" data-end="532"><li data-start="216" data-end="262" style="color: rgb(0, 0, 0);">In-stock items: 1&#x2013;10 business days</li><li data-start="263" data-end="330" style="color: rgb(0, 0, 0);">In-stock items with personalization: 5&#x2013;10 business days</li><li data-start="331" data-end="433" style="color: rgb(0, 0, 0);">Restock or new release events: Processing time will be specified in the event details or email</li><li data-start="434" data-end="532" style="color: rgb(0, 0, 0);">Pre-orders: Processing time will be noted on the product page or in the confirmation email</li></ul>U.S. warehouse orders Orders shipped from our U.S. warehouse are typically processed within 1&#x2013;2 business days.

Canada warehouse orders. In-stock items: 1–10 business days. In-stock items with personalization: 5–10 business days. Restock or new release events: Processing time will be specified in the event details or email. Pre-orders: Processing time will be

Processing Time

2. Shipping & Handling

I'm having trouble logging in

How do I apply promo/discount codes?

Is VAT collected at checkout?

I am in the US. Do I have to pay tariffs on my order?

Planner & Insert sizes

What is the monthly subscription discount code?

1. Ordering & Checkout

U.S. Orders: Shipping & Tariff Updates

Which carriers do you use?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

Do you ship worldwide?

Can I request to combine-ship my orders?

Can I cancel, edit, or add items to my order?

Can I change the address on my order?

3. Make Changes to Your Order

How do I track my order?

My order was marked "delivered" but it’s not here.

Worried your parcel is delayed or lost?

4. Tracking

Cancellation Policy

Return Policy

How long does it take to get my refund?

5. Cancelations, Returns & Exchanges

Wrong item(s) received?

Item(s) arrives damaged?

Product Care

6. After You Receive Your Order

Processing TimeUpdated 3 days ago