Aura Estelle

Processing Time<ul style=" text-decoration: none;"><li style="font-family: Inter;">In-stock items: 1&#x2013;10 business days</li><li style="font-family: Inter;">In-stock items with personalization: 5&#x2013;10 business days</li><li style="font-family: Inter;">Restock or new release events: Processing time will be specified in the event details or email.</li><li style="font-family: Inter;">Pre-orders: Processing time will be noted on the product page or in the confirmation email.</li></ul> *If your order requires extra time to process, we&#x2019;ll keep you updated by email.

Processing Time. In-stock items: 1–10 business days. In-stock items with personalization: 5–10 business days. Restock or new release events: Processing time will be specified in the event details or email. Pre-orders: Processing time will be noted on

Processing Time

Shipping & Handling

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How do I apply promo/discount codes?

Is VAT collected at checkout?

Planner & Insert sizes

What is the monthly subscription discount code?

Ordering & Checkout

Shipping Duration

Which carriers do you use?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

Do you ship worldwide?

Can I edit or add anything to my order?

Can I change the address on my order?

Can I request to combine-ship my two orders?

What is your cancellation policy?

What’s your return policy?

When will I get my refund?

Cancelations, Returns & Exchanges

How do I track my order?

My order was marked "delivered" but it’s not here.

Worried your parcel is delayed or lost?

I am asked to pay VAT again?

Order Tracking

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Product Care

Warranty

After You Order: Support & Issues

Processing TimeUpdated 15 hours ago