Aura Estelle

Delivery times vary depending on the destination and the shipping method selected.&#x2022; Tracked Packed or Other Standard Delivery: Typically arrives within 5-10 business days.&#x2022;&#xA0;DHL Express Delivery: Typically arrives within 1-3 business days.

Delivery times vary depending on the destination and the shipping method selected. • Tracked Packed or Other Standard Delivery: Typically arrives within 5-10 business days. • DHL Express Delivery: Typically arrives within 1-3 business days.

How long does delivery take?

Shipping & Handling

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How do I apply promo/discount codes?

Is VAT collected at checkout?

Planner & Insert sizes

What is the monthly subscription discount code?

Ordering & Checkout

Processing Time

Shipping Duration

Which carriers do you use?

Do you offer free shipping?

Do you offer expedited shipping?

Do you ship worldwide?

Can I edit or add anything to my order?

Can I change the address on my order?

Can I request to combine-ship my two orders?

What is your cancellation policy?

What’s your return policy?

When will I get my refund?

Cancelations, Returns & Exchanges

How do I track my order?

My order was marked "delivered" but it’s not here.

Worried your parcel is delayed or lost?

I am asked to pay VAT again?

Order Tracking

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Product Care

Warranty

After You Order: Support & Issues

How long does delivery take?Updated 15 hours ago