Aura Estelle

If you received the wrong item, please email us with a photo of the item you received and let us know the name of the item(s) missing from your order.We&#x2019;ll do our best to make things right as quickly as possible!&#x1F4E7; Email us at: shop@auraestelle.com

If you received the wrong item, please email us with a photo of the item you received and let us know the name of the item(s) missing from your order. We’ll do our best to make things right as quickly as possible!. 📧 Email us at: shop@auraestelle.co

What do I do if I receive the wrong item in my order?

After You Order: Support & Issues

I'm having trouble logging in

How do I apply promo/discount codes?

Is VAT collected at checkout?

Planner & Insert sizes

What is the monthly subscription discount code?

Ordering & Checkout

Processing Time

Shipping Duration

Which carriers do you use?

Do you offer free shipping?

Do you offer expedited shipping?

How long does delivery take?

Do you ship worldwide?

Can I edit or add anything to my order?

Can I change the address on my order?

Can I request to combine-ship my two orders?

Shipping & Handling

What is your cancellation policy?

What’s your return policy?

When will I get my refund?

Cancelations, Returns & Exchanges

How do I track my order?

My order was marked "delivered" but it’s not here.

Worried your parcel is delayed or lost?

I am asked to pay VAT again?

Order Tracking

What do I do if my item(s) arrives damaged?

Product Care

Warranty

What do I do if I receive the wrong item in my order?Updated 14 hours ago