If you received the wrong item, please email us with a photo of the item you received and let us know the name of the item(s) missing from your order. We’ll do our best to make things right as quickly as possible!. 📧 Email us at: [email protected]
So sorry to hear your item(s) arrived damaged!. Please send us an email with a photo of the damaged item, and our team will be happy to assist you further. 📧 Email us at: [email protected]
Dirt or glue residue You may spot small amount of dirt or glue residue on the leather. This can be removed with a dry towel and tiny bit of non-alcohol based hand cream. Gently rub the hand cream on the residue until completely removed.Wrinkles or fo
Aura Estelle offers a 90-day limited warranty on all products, valid only if purchased directly from us. The following exclusions apply:. 📧 Have a question or concern? Email us at [email protected] and we’ll be happy to help!