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Cancelations, Returns & Exchanges

What is your cancellation policy?

Once your order is placed, our team works quickly to fulfill it. If you need to cancel, please email us as soon as possible. We’ll do our best to help—as long as your order hasn’t been fulfilled yet. Once fulfilled, we’re unable to make changes or ca

What’s your return policy?

Personalized Orders. All personalized items are final sale and cannot be returned or exchanged. Paper Products. Due to the delicate nature of these items (e.g., TRP sewn bound planners, hole-punched inserts), all paper products are final sale. Oops S

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5 business days for the refund to reflect in your account.